General Terms and Conditions of ABS Foods AG
1.0. Definitions
1.1. “Company” refers to ABS Foods AG, headquartered in Switzerland with the unique identifying number (UID) CHE-190.458.997.
1.2. “Client” refers to any individual, entity, or organization that purchases goods, contacts us, or places an order with the Company.
1.3. “Goods” refers to any product, ingredient, or business-related item supplied by the Company.
2.0. Scope
2.1. These General Terms and Conditions apply to all sales transactions, communications, and interactions with the Company, including but not limited to orders and inquiries. By placing an order or contacting the Company, Clients agree to these General Terms and Conditions without reservation.
3.0. Offering / Orders and Products
3.1. Orders become valid upon acceptance by both the Client and the Company.
3.2. The Company reserves the right to refuse any order without providing a reason.
3.3. Any offer made by the Company is non-binding until accepted in writing by both parties. Written consent constitutes a binding contract between the company and the client.
3.4. Product pictures and illustrations are for illustrative purposes only and do not guarantee the actual characteristics of the goods.
3.5. Order cancellations are generally not possible. Exceptions require prior written consent from the Company.
4.0. Pricing and Payment
4.1. Only prices agreed upon in writing are applicable. Publicly published prices do not constitute a binding offer from the company until confirmed in writing. The company reserves the right to change prices due to cost fluctuations.
4.2. Prices are quoted are net prices, exclusive of VAT. Any additional fees or taxes, if applicable, will be communicated during the ordering process.
4.3. The standard currency for orders is CHF (Swiss Francs), unless otherwise stated during the ordering process.
4.4. Payment terms are 30 days from the invoice date, unless otherwise specified.
4.5. Any client failing to adhere to the payment terms will be considered in default without special reminders. Late payments incur a default interest rate of 5% per year and a minimum reminder fee of CHF 25.00. Credit facilities may be suspended for non-payment.
4.6. The Company reserves the right to cancel or suspend existing or future orders if a client fails to comply with the agreed upon payment terms.
4.7. Goods remain the property of the Company at any time until full payment is received.
5.0. Delivery
5.1. Delivery dates are estimates and not guaranteed, as third-party logistics partners are used.
5.2. The Company is not liable and cannot be held responsible for any loss, damages or claims due to delivery delays.
5.3. Risk of loss or damage passes to the Client upon delivery of the goods.
5.4. Unless instructed otherwise, the Company assumes any employee of the Client can accept delivery. The Client may agree to have the goods placed on their premises by the Company or its logistics partner. In such cases, the Company is not liable for any loss or damage to the goods once they are on the Client’s premises.
5.5. If the Client cannot accept delivery on the agreed date, any re-delivery costs will be charged to the Client. The Company is not liable for any loss or damage after the original delivery date.
6.0. Quality and Inspection
6.1. The Client must inspect goods upon delivery.
6.2. Signing the delivery note (electronically or writing) upon receipt of the goods confirms faultless condition and complete receipt of the goods.
6.3. Any issues with the goods delivered must be reported within 24 hours of delivery in writing and with proof via Email to your contact person within the company. Complaints after this period or after processing the goods will not be accepted.
6.4. If issues with our goods are reported within 24 hours and the company assumes written responsibility for delivery of faulty goods, the company will take back any faulty goods and replace such with new ones. The client is obliged to store the faulty goods in accordance with local Food and Hygiene acts until replacement arrives. If goods are damaged due to improper storage, the company reserves the right to not replace them or assume any responsibility and liability.
6.5. Special agreements require written consent from the Company. The Company reserves the right to waive responsibility for loss or damage of issued goods.
7.0. Liability
7.1. The company is not liable for any indirect, incidental or consequential damages, including but not limited to loss of profits, compensation for damages or any other claims, arising out of or in connection with our goods. Any such liability is hereby excluded.
7.2. The company shall not be liable for any failure or delay to deliver due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism or governmental actions. In such instances, the company reserves the right to cancel any existing or future orders of any client.
8.0. Governing Law and Jurisdiction
8.1. These Terms are governed by Swiss law, excluding the Vienna Sales Convention.
8.2. Disputes are subject to the exclusive jurisdiction of the courts at the Company’s headquarters in Switzerland.
9.0. Data Protection
9.1. The company may collect, use and process any data the client or any individual, company or client provides us with. Any individual, company or client agrees that the company may disclose any data to third parties if this is necessary during the ordering or delivery process (e.g. logistics partner for transportation) or ordered by the court or any official governmental agency.
9.2. The company cannot be held liable in any form for any loss of data provided by any individual, company or client.
10.0. Intellectual Property
10.1. Use of product illustrations without prior written consent is prohibited and subject to charges.
10.2. The Company’s brands, logos, and identifying information are its intellectual property and may not be used without prior written consent.
11.0. Severability
11.1. If any part of these Terms is found invalid or unenforceable, the remaining terms remain in full force. Clients agree to substitute invalid provisions with valid ones that closely match the original intent.
12.0. Changes to General Terms and Conditions
12.1. The Company reserves the right to unilaterally amend these Terms at any time. Changes are deemed approved without objection from the Client, individual or company.